TranslateMedia`s clients benefit from collaborative BSEN 15038 2006 compliant workflow model
Released on: August 18, 2008, 6:06 am
Press Release Author: Matt Train
Industry: Internet & Online
Press Release Summary: TranslateMedia, a translations agency with offices in New
York, London, Paris and Brussels, has updated its proprietary workflow software to
include a process model that specifically meets and exceeds the requirements of the
BSEN 15038:2006 Standard for Provision of Translation Services.
Press Release Body: This new addition to the company’s service offering allows
clients to include their own reviewers within a customisable translation sign-off process. Client-side reviewers can provide feedback and comments on terminological
preferences within the system, in an ordered and streamlined process which also
automatically updates the clients’ translation memory. The information provided in
review is recorded alongside the rest of the client’s information in a knowledge centre managed by project managers and shared with translators and proofreaders
through a collaborative web portal.
Operations Manager, Matt Train, says, “Many clients want to centralise their
translation requirements through a sole supplier, to benefit from streamlined
processes and the associated cost-savings. In our experience, however, we find that
a significant number of clients prefer to keep the responsibility for signing off
copy in-house, with in-country staff or representatives who are intimately involved
with their business. This allows them to check that the work matches their existing
literature in terms of key message and terminology, but ultimately means that there
is an extra costly and inefficient step in the workflow that starts when the
translated copy is delivered.”
“We have responded to this by creating an optional workflow step that allows us to
bring the review and sign-off procedure within our workflow process, automating key
tasks along the way. This has two major benefits for clients; it automates the
transfer of documents to reviewers once the translation is complete, and formalises sign-off and feedback processes. This means that turnaround times can improve, and
that the team that normally manages this process has more time to concentrate on the
key elements of their roles, rather than focussing on what can be mundane admin
tasks. Instead, we give them a simple online tracking tool so they can check the
status of their project in a few clicks. The signed-off translation is delivered to
them by email once complete.”
“Including client-side reviewers within our workflow means we can offer them simple
but extremely useful feedback tools. This means that we can ensure that knowledge
building is consistent and positive. This model has been successfully rolled out in
various accounts, including our clients within the linguistic process and offering
them the benefits of our experience with workflow efficiency tools.”
“It’s great to have a workflow platform that matches our key business objectives; it
is fast, professional, discreet, flexible and incredibly efficient.”
TranslateMedia is a member of the Association of Translation Companies in the United
Kingdom and of the American Translators Association in the United States.
Notes to the editor
TranslateMedia is a fast growing and innovative corporate translations specialist
focused on servicing the fast growing multinational customers.
TranslateMedia was founded in response to a growing market demand for a modern
“service orientated” translations agency. TranslateMedia builds and maintains
customised corporate translation services web portals for large organisations. The
company has 1250 translators in its network covering over 55 languages and all major
markets.
For further information please contact:
UK: Matt Train on +44 845 331 1127 or matt@translatemedia.com
US: Hamish Wood on +1 (212) 7965636 or hamish@translatemedia.com
France: Ian Davies on +33175438608 or ian@translatemedia.com or Jose Gutiérrez, on
+33 1 75 43 86 08 or jose@translatemedia.com
A flash presentation about TranslateMedia’s corporate workflow platform is available
at:
https://www.translatemedia.com/public/CorporatePresentation.aspx
Web Site: https://www.translatemedia.com/public/CorporatePresentation.aspx
Contact Details: TranslateMedia
65-69 shepherd's Bush Green W128TX, London
+44 845 331 1127
2009
